Consulting
INDUSTRY OFFERINGS
Our banking solutions cover the entire lifecycle of the product and account. Our offerings span Customer/marketing analytics, Risk and Fraud mitigation solutions, and Collections and recovery management. Our solutions are intended to enable our customers to drive growth, understand customer lifecycle needs for better offer management, evaluate and quantify risk on the portfolio, drive efficiency to diminish cost, predict the likelihood of leakage, and build safeguard mechanisms to deal with it.
We offer analytical solutions for Life, P&C and Health payers. Our team has worked extensively with players in the area of claims management and customer analytics. We are offering bespoke solutions for payers helping them to optimize on their marketing spend, minimize paid losses, and reduce administrative spends.
We have been working with Providers, Payors, ACO's and Consumer Healthcare portals over an assortment of fascinating applications going from a comparative analysis of treatments, the impact of policy changes on health market, algorithmic rating of healthcare providers, claims analytics and value-based care. We help Healthcare firms leverage the available internal and external data whether structured or unstructured and therefore reduce healthcare and operational costs and achieve optimal healthcare outcomes.
It is an evolving area, throwing up new challenges and surprises – some pleasant and some not so. Our team has worked with e-commerce players in the developed markets and we understand the complexity that e-tailers are dealing with; starting with high costs of customer acquisition, managing product portfolio, customer expectations management, designing offers and discounting strategies, challenges with on-time delivery, customer attrition, and so on. We offer some interesting solutions and look to develop new solutions that will help our clients differentiate better while squeezing that little more from their marketing budget.
With the telecom industry being very competitive, We help companies in accurately predicting churners and also how to interpret customer churn behaviour. We also help them in formulating the right incentives, adopt the right marketing strategies, and place their network assets appropriately. Our team has expertise across the Credit Line Management, Collection Strategy Design and Portfolio diagnostics.
FOUNDATION OFFERINGS
Fraud Management is fraught with challenges that are unique and distinguish the problems to identify and mitigate fraud. We realize that fraud needs to be understood and classified better before we look to address and mitigate its incidences. After years of research and experience, we created a suite of advanced analytics tools and techniques packaged as a holistic framework that we offer to our clients. NiteWatch is one such offering, it is a patent-pending offering from MathLogic that offers a set of unique features focused on the identification of anomalous transaction patterns through a combination of advanced analytics techniques and human cognitive skills.
We look at credit risk and collections as closely locked and as logical linkages in the lifecycle. MathLogic offers a complete suite of risk and collections offerings geared to our clients in the financial services space. We use a multitude of advanced analytics techniques coupled with business insights to understand and evaluate the risk at the time of acquisition. Our lifecycle risk management offerings are geared to provide critical insights to our clients to identify high-risk segments, minimize expected losses and to capitalize on areas of opportunity to build profitability. We have had rich experience working with multiple clients advising on their overall collections strategy.
It is an exciting area of work for us. As per our experience, customer analytics is a constant source of innovation in many leading organizations. Efforts are made continuously to use the available data to help identify new pockets of growth, understand profitability levers and manage customer relationships for value. We have experience in working across the marketing spectrum and offer solutions across the customer lifecycle – starting from customer acquisition to retention management. Our offerings are designed specifically keeping in mind proactive retention techniques.